Chief Operations Officer

Primary Duties & Responsibilities include:

1) Workflow

a) Collaborate with CCO and CFO to ensure services and efficiencies support the mission/vision and financial stability

b) Knowledge of state and federal funding opportunities to evaluate future service expansion opportunities

c) Analyze internal operations with CFO and CCO to identify areas for process enhancement

d) Provide leadership with HR, CFO and CCO to build and inclusive culture that ensure staff thrive and organizational are met.

e) Collaborate with HR regarding recruiting, onboarding, professional development, performance management and retention

f) Translate strategy into actionable steps

  • i) Operations planning
  • ii) Technology implementation
  • iii) Ensure facilities are ready to serve clients

2) Budgeting

a) Monitor staff budgets and project future needs to match mission/vision

b) Engage in budgeting conversations with CFO and COO to support current services and expand future services

3) Reporting

a) Board reports as requested

b) Continuously monitor, create and update reporting per mission/vision and contracts

  • i) Quality metrics
  • ii) Social Determinants of Health
  • iii) Contractual reporting

c) Monitor and report contractual numbers

4) Provides management to departmental staff.

a) Contributes to development of the budget; maintains and monitors the departmental budget.

b) Determines the most effective method for assigning responsibilities and duties to department employees.

c) Maintains job descriptions, procedures and other documentation related to the organization of the department.

d) Assigns duties and responsibilities, and ensures employees receive instruction/training needed to complete their job responsibilities.

e) Ensures that employees are aware of and adhere to all company policies and procedures, and conveys all senior management communications and directives.

f) Reviews departmental work for thoroughness and accuracy, and provides specific instructions to supervisors and employees on completion of tasks/responsibilities.

g) Prepares and conducts performance evaluations for departmental staff:

h) Conducts hiring, disciplinary, and termination procedures

Minimum educational and knowledge requirements:

  • Possesses the equivalent of the highest level of extensive formal training in leadership and operations, including an understanding of the application of the theory and practices of the profession to the operations of the organization, usually in the form of a major in healthcare/operations/leadership as part of a bachelor's degree.
  • Possesses an understanding of the profession at a level that allows the employee to create new methods for the profession.
  • Maintains current knowledge of standards of care and practices, typically acquired through continuing healthcare operations education.

Benefits include:

· 100% Paid Employee Medical and Dental Insurance Premium

· 100% Paid Critical Illness, Accident, and Hospital Indemnity Premium

· Air Ambulance Coverage

· Paid Time Off/Paid Holidays

· 401K Plan with Employer Match

· Long Term Disability Insurance

· $50,000 Employer Provided Life Insurance

Salary $122,000 - $150,000 per year DOE.

License/Certification:

  • Washington Driver's License (Required)
OBHC is an Equal Opportunity Employer.